Important Information
Policies
To help make your stay at El Chasqui in Ollantaytambo as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, practical policies designed to keep stays smooth and predictable.
- Check-in & Check-out
Check-in and check-out times are set by El Chasqui Ollantaytambo and may vary by season. Guests are advised to confirm arrival details in advance.
- Cancellation Policy
Cancellation terms depend on the selected rate and booking conditions at the time of reservation. Policies are confirmed during booking.
- Smoking Policy
Smoking is not permitted inside guest rooms or indoor common areas.
- Pets
Pets are generally not allowed unless prior approval has been granted by El Chasqui Ollantaytambo.